2022年7月5日火曜日

Bosses do not understand why remote work is not progressing. The "Invisible" Subordinates: The Real Feelings of Bosses and Businesses.

https://www.businessinsider.jp/post-184761


I'm not sure if this is a good idea or not, but it's a good idea.


I'm not sure if this is a good idea or not, but I'm sure it's a good idea.


https://www.itmedia.co.jp/news/articles/2004/07/news090.html

Discord Coming to Work" Gives You an Office Feeling, for Better or Worse

A quick read! Telework gesture

April 07, 2020 2:30 pm Published

[ITmedia]


The members of the ITmedia NEWS editorial department are trying teleworking at home to prevent infection of the new coronavirus. Here is a quick look at some of the problems they faced and things they noticed while working at home, something they are not used to.


 I'm coming to Discord today.


 A colleague posted this on Slack. It's been a while since I started teleworking, but this is the first time. Apparently, "I'm always connected to the Discord voice channel, so if you have free time, please come by anytime.



I've started coming to work on Discord.

 In fact, many of my teleworking acquaintances are doing something similar. Some say it is convenient for their work because they can talk casually, while others say they use it purely because they are lonely.


 The young reporter who made the above post said that he wanted to come to work because telework is hard for him, so perhaps it is the latter.


 Although the constant connection to the voice channel might seem tiring, when the author connected, about five reporters were already gathered there. Since business communication is done via Slack, there are no strict rules for operation. You are free to enter and leave during the meeting, and you can talk about work or just chat.


 Discord is a chat system that allows both voice and text. It is popular among gamers because of its good sound quality and low latency. It is free to use, so it is ideal for "leave-the-line chatting.


 While it is difficult to produce results beyond individual ideas with a text-based system, ideas come out one after another when chatting via voice. I felt that this was a good place to talk about things that are not worth the trouble of listening to on Slack. It was exactly like having a little chat in the office.


 However, around evening, I felt something unusual. Although the office says "free to leave," no one leaves. I felt like a subordinate waiting for his boss to leave while working in the office. The atmosphere has become somewhat difficult to leave, but what should I do?


 A veteran reporter who enjoys teleworking at Netflix parties and online offline meetings showed me a good example.


 First, mute the microphone. Since the speakers are on, the other members of the team only think that he might have gone out for a break or shopping. Then we watch for a while. By the time the others notice, he is gone.



It's hard to know when to mute the microphone.

 No more "otsukareta-sama" or "good-bye, good-bye," just a loose connection. I think I could come to work on Discord every day with this.


I'm not sure if this is a good idea or not.




Norifumi Mizokami [Human Resources Journalist]

Feb. 14, 2019, 05:05 AM Career21,544

Twitter

...

Telework.


Despite the apparent diversification of work styles, including telecommuting, .......


getty images/kohei hara


In Japan, the public and private sectors are promoting the introduction of telework (often referred to as remote work). Telework refers to a flexible work style that utilizes information and communications technology (ICT) and is not restricted by location or time, and can be classified into three types depending on where you work: (1) teleworking, (2) mobile work while traveling, and (3) satellite office work.


However, the motivation and purpose of telework are not clear.


The purpose of telework is said to be to reduce commuting and parking costs, to ensure business continuity in the event of a disaster, and to recruit and retain human resources.


But does working from home necessarily lead to higher productivity?


The objective is to reduce congestion during the Olympics

Olympics


The government's telework days are aimed at easing congestion during the Olympics.


getty images/Fabrice Coffrini


In its Action Plan for Workplace Reform (March 2017), the government states that the aim of telework is "to enable people to work without being restricted by time and space constraints, to provide a means of balancing work with childcare and nursing care, and to enable a diverse range of human resources to develop and demonstrate their abilities. This will enable a diverse range of human resources to develop and demonstrate their abilities. However, working at home while raising children or caring for family members does not necessarily lead to higher productivity.


On the other hand, the "Telework Days" held annually by the Ministry of Internal Affairs and Communications and the Ministry of Economy, Trade and Industry are clearly aimed at easing traffic congestion during the 2020 Tokyo Olympics.


The government is claiming that the Olympics will be an opportunity to promote telework nationwide and create a legacy of work style reforms, and with "Telework Days 2018" in July 2018, "more than 300,000 people from 1,682 organizations participated, showing its great expansion as a national movement. The Ministry of Internal Affairs and Communications praises the "Telework Days 2018" in July 2018, saying that "1,682 organizations and a total of more than 300,000 people participated, showing its great expansion as a national movement.


In 2019, "Telework Days 2019" will be held again from July 22, with 3,000 organizations and a total of 600,000 people expected to participate nationwide.


But how effective will the implementation of telework on the day of the Olympic opening ceremony plus a few days be in promoting telework? The government has set a goal of achieving 34.5% of companies introducing telework systems and 15.4% of employed teleworkers by 2020, but the reality is that this is far from a "national movement.


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Overwhelming Majority of Workers Have No Experience with Telework

According to the Ministry of Internal Affairs and Communications' "2016 Telecommunications Usage Trends Survey" (100 or more employees), 13.3% of companies have introduced telework (22.3% of which implement telework). Of the companies that had introduced telework, 45.4% had less than 5% of their employees using telework.


In addition, although the survey entity is different, according to En Japan's "Telework Survey" published on June 18, 2018 (covering 8,341 respondents), 17% of respondents said that their workplace has a telework system, and only 4% have worked using the system The majority of respondents had no experience with telework. The reality that the overwhelming majority of respondents have no telework experience has not changed that much.


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However, there are many people who would like to work telework.


According to a survey by En Japan, 40% of inexperienced teleworkers said they would like to work telework, and the most common reason was "to reduce commuting time and have a private life" (78%). (78%). This was followed by "To be able to concentrate on work and increase productivity" (35%).


Among those with experience, 77% would like to continue working by teleworking in the future. The most common reason given was "to make effective use of time" (83%), followed by "no commuting stress" (59%) and "to improve work efficiency" (45%). (45%), in that order.


Bosses worried about not being able to see their subordinates

Remote Work


Many people wish to work from home, but why is it not becoming more widespread? ......


getty images/kohei hara


Why is it that despite this, the number of companies implementing teleworking is small and the utilization rate is low?


One IT company that has introduced a telecommuting system has not seen much progress in its use. The human resources manager of the company explains the reason for this.


The reason why telecommuting is not being used more often is that the supervisors are more reluctant than the employees themselves to accept it. Bosses are worried that their subordinates are working out of sight, and they are anxious about the loss of face-to-face communication.


The reality is that many supervisors know they can work from home, but are afraid of disappearing from their own field of vision.


This may mean that supervisors' management skills have not kept pace with telecommuting and other teleworking work styles. If this is the case, it would be better if management would proactively wave the flag for management reform, but it seems that few managers are willing to go that far.


Acquisition of young and talented human resources

Office Scenery


There is also a concern that the increase in the number of telecommuters will lead to a loss of a sense of unity within the company.


Image Source


The CEO of a foreign real estate consulting firm said, "We are also introducing telework.


We have also introduced teleworking, but the purpose is to recruit human resources. When I talk with the managers of our clients and other companies, they tell me that the main reason for introducing telework is to hire young, talented people. I don't think there are many managers who are thinking of increasing productivity and work efficiency by introducing telework.


If the purpose is to have a recruiting effect, is it sufficient to have a system in place and there is no need to actively promote it?


In fact, there are companies that doubt that teleworking will lead to higher productivity and have not introduced it. A human resources executive at a major medical equipment manufacturer said, "The purpose of telework is to improve productivity.


The purpose of telework is to improve productivity, but it tends to be a benefit for employees who are raising children. If that happens, productivity is left behind.


The other key is to properly evaluate the results of employees who telework. It is important to evaluate the process of collaboration with the members of the department in producing results. However, there are many supervisors who cannot properly evaluate the results of their subordinates who are in front of them, and it is unlikely that they can properly evaluate those who are not in front of them.


I think it is possible to manage through telework using a variety of tools, but as long as there are supervisors who are currently unable to evaluate properly, I think it is premature to introduce such a system.


He takes the serious view that telework is currently a part of the welfare program and does not lead to improved productivity.


Silent pressure to overwork

gettyimages-913358994-170667a


getty images/kohei hara


On the other hand, teleworking is not always a good thing for employees.


In an earlier En Japan survey, 77% of those with experience said they would like to telework in the future, but 23% said they "don't want to work or don't know." Those in their 30s accounted for 29% of the respondents.


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The most common reason was "To separate work and private life" (55%), followed by "Because I'm worried about time management such as working long hours" (43%) and "Because I'm not comfortable checking internal information and know-how" (43%). (43%), and "Because it is difficult to check internal information and know-how" (33%).


One respondent said, "I woke up at any time I wanted and worked at any time I wanted, and the rhythm of my life became strange" (25-year-old male), and another said, "When I was working at home, it was difficult to draw a line between my work and my private life. I found it difficult to draw a line between working at home and my private life, and ended up working on my computer after work" (a 36-year-old woman).


A human resources manager at an IT company also commented, "We took a survey of telecommuters.


I once took a survey of telecommuters, and there were quite a few who said that if they were not careful, they would overdo their work. It seems that they feel a silent pressure to produce results and appeal to others.


Even though they know that no one is pressuring them, they are serious and tend to work long hours. Of course, only such people never apply for overtime pay.


Possibility of telework depression

In the aforementioned En Japan survey, 27% of respondents answered "I am not sure if I can achieve the same effect in telework as I can in the office" as a reason for not wanting to work in telework.


Several previous studies in the U.S. have shown that telework tends to lead to long working hours. For example, 67% of teleworkers say their productivity has increased, but 40% of them say they work too much, according to one study.


gettyimages-863607822-170667a


getty images/Yuki KONDO


Some telecommuters who work from home while raising children may be working "late at night" on their computers after putting their children to bed in order to get the results they need. The possibility of "telework depression" due to long working hours cannot be denied.


Many companies are concerned about long working hours. According to a survey conducted by the Japan Institute for Labor Policy and Training (January-February 2017), 53.9% of companies responded that "it is difficult to manage (grasp) working hours.


Concern that the situation within the company is not communicated.

Long working hours are not the only concern.


IBM's decision to bring thousands of telecommuters back into the office in May 2017 made headlines. Lack of employee communication and collaboration was cited as the reason.


In light of this, the aforementioned CEO of a foreign real estate consulting firm said


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IBM


IBM's decision to convert thousands of home workers to office-based positions has caused quite a stir.


REUTERS/Brendan McDermid


IBM was at the forefront of the way we work, but we've been losing revenue. I think the reason behind the change in the way they work is that management thought that if they were falling apart with telework, they wouldn't be able to convey their sense of urgency.


It is true that if employees worked at home, in cafes, or in satellite offices, it would be difficult for management's voice to be heard, and loyalty would tend to fade. There is a negative side to this as well.


Our company has continued to increase both sales and profits, but to be honest, I am not sure if teleworking and other measures have contributed to this increase. I think it is because we are benefiting from the overall strength of the economy.


But the economy may peak in 2019, and the true value of telework will be tested after the Olympics.


The government's telework promotion campaign has a front-loaded feel that is misaligned with its original goal of improving productivity. Even if the government actively requests its implementation through industry associations, there is no denying the possibility that it will quickly come to an end after the Olympics.

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